The Effects of Bad Work Processes
I had the opportunity to observe the effects of bad work processes up close last night.
Yesterday, the fabulous redhead and I got one of those calls you’d rather not get: a close family member was being taken to the emergency room in an ambulance. Was it a heart attack? Stroke? We didn’t know. We just knew we needed to be there. So we threw some clothes in a bag and headed for Tennessee, arriving just after 11:00 PM.
What happened over the next eight hours was a study in frustration.